Phishing emails and online scams
There has been an increase in the number of online scams going around, especially during the holiday period. Scammers often do this by ‘phishing’, which is when they send emails or texts containing links to malware to steal your information. Phishing affects students who regularly utilise online services (eg. delivery services, bank transactions), or anyone who has never encountered such scams before. From emails claiming to be sent on behalf of companies such as Royal Mail, to emails requesting payments for missed delivery, here is a step-by-step guide on dealing with phishing emails.
How can I recognise phishing?
Some scam emails are elaborate and look very real. However, there are always tell-tale signs about the legitimacy of the email. When requests surrounding money and personal information are asked of you, go through these tips before going ahead with the transaction. After all, it’s better to be safe than sorry!
Check what email the message is sent from
- If the email is sent from a public email domain, for example, @gmail.com, it is highly unlikely that the email is from a legitimate organization.
- Emails from scammers often have typos. This can be found in the spelling of email addresses – instead of @spotify.com, an illegitimate email might be from @sportify.com. Furthermore, contents of phishing emails often contain grammatical inaccuracies or spelling errors. Make sure to read through emails thoroughly and check for these typos before clicking on links.
- Compiled by IT Services, more tips in identifying a phishing email can be found here
Double check with…
- Friends and family: some of your loved ones may be more confident in identifying phishing emails due to personal experience. Send them a screenshot before clicking on any random links in your email.
- IT Services at the university: Forward any suspicious emails or ask for a second opinion by emailing [email protected]
Next steps: Where can I access support?
- Report frauds and financial crimes to the police by phoning 101
- Forward any suspicious emails you receive to [email protected] – the National Cyber Security Centre will investigate further
This blog covers phishing emails, one of many tactics used to scam students online. Check out this Online Student Safety Guide by Police Scotland for other types of online scams and more detailed advice on how to keep yourself as safe as possible when navigating the internet.